Privacy policy
This policy explains how Electronic Australia, trading as Electronic Australia, handles personal information. We follow the Australian Privacy Principles.
What we collect
When you order or contact us we collect your name, email address, phone number, delivery and billing addresses, order details, and any messages you send us. We also record technical information such as your IP address and browser type when you use the website.
Why we collect it
- To process, deliver and support your order.
- To answer your enquiries and handle returns.
- To keep records required by tax and consumer law.
- To keep the website secure and working.
We only send marketing emails if you have opted in, and every marketing email includes a way to unsubscribe.
Who we share it with
We share only what each party needs to do its job: delivery carriers (Australia Post and courier partners), our website hosting provider, and our email service. We do not sell personal information.
Storage outside Australia
Our website and order data are hosted on servers located in the United States.
Cookies
The website uses cookies to keep your cart and checkout working. We do not currently use analytics or advertising tools that track you across other websites.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you by contacting info@electronicaustralia.com. If you have a privacy complaint, contact us first and we will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated: 14 September 2026